The Art of Negotiation with Chris Voss
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Proven tactics to use every day at work to help you ace high-pressure situations.
As an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and more of what you want out of life.
Here’s what you’ll discover inside this FREE video course:
- Tactical Empathy
- Mirroring and Labeling
- Mastering Delivery
- Body Language and Speech Patterns
- Creating the illusion of control
- The value of “no”
- Bargaining
- The power of negotiation
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- Asynchronous Access: You can view the content at any time, without needing to be in a live class.
- Pre-recorded Format: The classes are recorded in video or audio (many were even delivered live) and can be replayed as many times as you want.
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Currículum
- 1 Section
- 18 Lessons
- Duración
- Chris Voss Teaches the Art of NegotiationAs an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and more of what you want out of life.18
- 1.1The Workbook
- 1.2Tactical Empathy
- 1.3Mirroring
- 1.4Labeling
- 1.5Exercise Mirroring and Labeling
- 1.6Mastering Delivery
- 1.7Case Study – Chase Manhattan Bank Robbery
- 1.8Body Language and Speech Patterns
- 1.9Creating the illusion of control
- 1.10Mock negotiation with a teenager
- 1.11The value of “no”
- 1.12The power of negotiation
- 1.13The Accusations Audit
- 1.14Bargaining
- 1.15Mock Negotiation with a rival
- 1.16Mock Negotiation Salary
- 1.17Black Swans
- 1.18Mock Negotiation: “60 Seconds or She Dies”

Chris Voss
Founder and CEO of The Black Swan Group, Chris Voss is a professor, author, and former FBI negotiator who’s spent decades becoming one of the world’s top experts on the science of negotiation. Voss and the Black Swan team empower professionals, public servants, and everyday people to negotiate effectively at work and beyond.

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