The Art of Negotiation with Chris Voss
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Proven tactics to use every day at work to help you ace high-pressure situations.
Chris Voss spent decades as an FBI hostage negotiator, facing some of the world’s most high-stakes conversations. Now, he’s bringing those same powerful techniques to your everyday life. Whether you’re negotiating a raise, navigating a tough conversation, or simply trying to get better results in daily interactions, this course will give you the tools to communicate with confidence and impact.
Here’s what you’ll discover inside this FREE video course:
- Tactical Empathy: How to truly connect with the other side and influence outcomes
- Mirroring and Labeling: Subtle techniques to gain trust and guide the conversation
- Mastering Delivery: How your tone of voice can change everything
- Body Language and Speech Patterns: Reading between the lines—and being read
- Creating the Illusion of Control: Let them feel in charge while you steer the result
- The Value of “No”: Why hearing “no” is often the beginning of real negotiation
- Bargaining: Field-tested strategies to negotiate with confidence and clarity
- The Power of Negotiation: How mastering this skill can shift your career, relationships, and life
Perfect for professionals, entrepreneurs, team leaders, and anyone looking to improve their communication and influence. You’ll walk away with real-world strategies, sharper instincts, and the confidence to handle negotiations of any kind—with clarity and calm.
Upon completing the course, you will be able to download an official diploma in the “certificates” section of your profile.
Currículum
- 1 Section
- 18 Lessons
- Duración
- Chris Voss Teaches the Art of NegotiationAs an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and more of what you want out of life.18
- 1.1The Workbook
- 1.2Tactical Empathy
- 1.3Mirroring
- 1.4Labeling
- 1.5Exercise Mirroring and Labeling
- 1.6Mastering Delivery
- 1.7Case Study – Chase Manhattan Bank Robbery
- 1.8Body Language and Speech Patterns
- 1.9Creating the illusion of control
- 1.10Mock negotiation with a teenager
- 1.11The value of “no”
- 1.12The power of negotiation
- 1.13The Accusations Audit
- 1.14Bargaining
- 1.15Mock Negotiation with a rival
- 1.16Mock Negotiation Salary
- 1.17Black Swans
- 1.18Mock Negotiation: “60 Seconds or She Dies”

Chris Voss
Founder and CEO of The Black Swan Group, Chris Voss is a professor, author, and former FBI negotiator who’s spent decades becoming one of the world’s top experts on the science of negotiation. Voss and the Black Swan team empower professionals, public servants, and everyday people to negotiate effectively at work and beyond.

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